Texts from newsgroups, webpages and more. (If I by mistake took YOUR text, sorry. Just mail me and I take it off...)

Ericsson generally does not support this feature (I don't think 3xx did). Of the phone brands I'm acquainted to, only Nokia and Siemens support it.

Btw, here in Austria no network supports an extra delivery SM via *XXX# code, so only Siemens and Nokia users do get a delivery report.

No Ericsson phone supports Delivery Reports (but Ericsson GSM network does). I do not why Ericsson does not implement this feature.

About stored delivery reports: my R380 does not crash. Probably is problem with
non-standard SMS sent by your network operator (in Croatia are two GSM provider
and have totally different delivery reports. Samsung SGH600 has problems with
delivery reports - at beginning is delivery report but at end is someone's message).
I think that there is no standard how data is stored in SIM (specific data).

Until I got my R380 I'd been a long time Nokia user (6110 and then 8810) and I used the SMS delivery/read feature a lot. I was very disappointed that it doesn't seem to exist on the R380 - I thought this was a network feature not a phone feature? I even think that my very first GSM phone, which was an Ericsson GH337 had this feature allthough I can't be sure. It seems that Ericsson have instead gone for the proprietary "Request Reply" feature which I find totally useless :(

Fortunately my network provider will send me delivery/non-delivery notifications if I prefix my SMS messages with *NOT#

Also, something which may be of interest, especially to Nokia owners switching to the R380:
If your SIM card has stored in it a delivery receipt SMS when you put it into an R380 the R380 crashes about 5-10 seconds after switching it on with "Failure" on the screen. The only way out is to remove the battery. I eventually guessed what was going on and deleted all the SMS messages off my SIM card using my 8810 and then put it into the R380 and it was fine. Has anyone else seen this problem?

Today I got one suppressing info from my Ericsson Dealer/Service:

There is no newer version of software for R380, so last one is I have in phone:
phone: 000912 0134 CXC1121146 R1B02
org: 001015 2127 CXC112159/7 R1B10

As said, they called Ericsson and got this info.
So, I can not make backup, sync, phone can not find Last names with Z, etc...

Bravo Ericsson !!!! They did it again. This year phone department will loose more
than billion $.

You can name contacts as you wish (First, Last name). Problem is that there is no grouping
(Ericsson means grouping sorting by first, last, company I guess).

I have one interesting bug in Contacts: person called first: Sokac, last: Zeljko appear in list
only if sorted by first name (so, Sokac Zeljko) but if I sort by last name (Zeljko Sokac) does
not appear. It is same for all last names with letter Z. Also names with other chars except
letters, numbers does not appear !!!

From http://www.crosswinds.net/~immobile/

Ericsson R380
In brief Ericsson R380 synchronization program. How to remove r380 keypad lid. Not finished. (c) immobile@crosswinds.net

This information is provided as is, without any guarantees and for informational purposes only. Most of this essee was writen the day r380 came to shops, so this is just first impressions and throwing ideas.

- According to Ericsson developers pages, r380 is a closed system. Does this mean they are never going to publish an SDK?
- R380 is an EPOC machine (ericsson.com)
- No method for installing programs is offered in the CD that came with the phone. However, a new CD will be sent to all who bought an R380, but there are no promises it would contain an installer.
- "My EPOC machine" file transfer program from Symbian.com does not connect to r380.

- It is possible to install and run programs to r380, because it is an EPOC system
- Installing is prevented by not offering an obvious way for it and not allowing access to r380 file system.
- By adding suitable binary (and possibly altering some settings) into r380 we can install and run arbitary epoc-programs

=> So our first we must gain access to r380 file system
This can be done by
- Using a tool from the Internet: Ericsson, symbian or hacker tool
- Analyzing serial port communication of r380 synch and change language programs
- Reversing synch and change language programs, especially possibility to call functions from DLL:s
- Analyzing backup made with synch program. However, these backups usually contain only user data and thus are not intresting
- Other ways to access file system may exist.

Program Files/Ericsson/R380
Exe files:
- Contains many interesting files
- eecapp - Ericsson R380 Synchronization (same as initiated from tray icon)
- eecbin - Ericsson R380 Backup (same as from tray)
- eeccs - Main synchronization program, visible on tray
- eecrin - Ericsson R380 Restore
- eecset - Ericsson R380 Synchronization settings
- eelogerr - "Log error??" No output.
- elogview - EPOC Log Viewer (connection logs)
- epocinst - EPOC Installer (Ericsson special build)
- PRC32ENG - A tool for transferring file between PC and EPOC trough serial port
- psconsv - File transfer program with Explorer integrated graphical UI. Does not run.
- Pwbkback - Part of EPOC Connect. Probably used by psconsv ? Strings in file are mostly related to file access. Two strings talk about mail.
- Pwbkrest - Part of EPOC Connect. Contains the same strings (maby all resources are same) as Pwbkback
- Regsvr32 - Windows utility used to register DLL:s (?) Displays short help when run. "Microsoft Register Server"
- Syncapp - Contains the same resources as PWbkback and Pwbkrest.
- Syncsvr - Part of EPOC Connect

- Icon remainds of Symbian file transfer program (lite available without registeration from symbian.com)
- Does nothing when run - or does it. This is another version of the psconsv.exe that came with Symbian EPOC Connect Lite. However, the filesize of Ericsson psconsv is some kB smaller.
- Symbian EPOC Connect lite is a file transfer program with Windows Explorer integrated grapical user interface
- We should uninstall Symbian version and then run Ericsson psconsv again.

- Does not contain any resources
- Viewing file raw (with hex editor such as UltraEdit-32) we notice strings at the end of file
- "F i l e C o p y % s t o % s ( f l a g s % X )" (spaces between letters are actually nulls, unicode)
- "F i l e C o p y f i n i s h e d s u c c e s f u l l y"
- "E P O C U P r c 3 2 C t r l C h a n R e p l y S e m"
- "R E M O T E D e v i c e O p e n"
- "P o r t B a u d C O M 1 P R C 3 2"
- Can we call PRC32ENG from command line and what are the parameters?
- We should check if any information about this is available from the net (possibly not from symbian, this is just for low-level communicating with r380)
- This file could be disassembled

- Viewing resources (with Restorator) confirms that this is EPOC Installation program. Version:FileDescription: "EPOC Install MFC Application". Examples of strings:
- "EPOC Install cannot connect to your EPOC machine."
- "SIS Files (*.SIS) |*.SIS|All files (*.*) |*.*||" (Are SIS files EPOC installation files? Check this by downloading some EPOC progs from tucows.com)
- "&Install New Program"
- does nothing when run. Command line options such as -? -h -H /? /H /h /CONNECT /HELP --help -help do nothing

How to remove keypad from R380?
Ericsson r380 has an openable keypad over the touchscreen. It can easily be removed and attached again. To do this, you need a paper clip and a small screwdriwer.

On the right side of the phone there is a small hole where the keypad is connected to the phone. Close keypad cover. Open a paperclip and press it to the hole strongly. Move the keypad up from the right side of the bottom. When the right side is free, move keypad to the left free left side. The keypad is now completely removed.

To attach the keypad again, connect the left side of the keypad to the phone: put keypad on the closed position and press the pin inside the left side. To connect the right side, still keeping the keypad on near closed position, use your screwdriver to press the pin closed and press the keypad down. The keypad lid is now attached again.

(c) 2000 - All rights Reserved - immobile@crosswinds.net

Ericsson Press Releases

Ericsson announces the R380 World


Date: Tuesday, November 14 2000

- Stay organized and connected on the move
The R380 is the first fully integrated device that offers the convenience of all the best features of a mobile phone and personal digital assistant (PDA), as well as Mobile Internet Services. The R380 virtually eliminates the need to carry a number of mobile devices because they are all packaged in the size of a standard mobile phone. Combining international roaming in over 120 countries on five continents with WAP services that provide Internet information, the R380 WORLD is an incredibly innovative mobile phone and Internet tool. On-the-go consumers can easily stay organized and connected anywhere, anytime.

At first glance the R380 looks likes a mobile phone, but open the flip and the large, graphics-rich, touch-sensitive screen reveals a wide range of communications and personal organizational tools. With a touch of the stylus, you have access to email, the mobile Internet, and an electronic

The WAP services on the R380 provide access to Internet information in a format specifically designed for mobile devices. Consumers can securely dial in to their corporate network to access and send emails. It is also easy to visit favorite websites for useful travel information including maps, weather forecasts and flight information or program the R380 to automatically receive updates on the information that fits their lifestyle such as traffic reports, news or sports scores.

The R380 also provides extremely secure access to the world of m-commerce and on-line banking with its built-in WAP security and soft token authentication. The R380 is based on Symbian's operating system, which is specifically designed for wireless information devices. The advantages of this system are ease of operation, lower power consumption and increased versatility. The R380 World's integrated PDA tools include calendar, contacts, notepad, and a voice memo. Using the contacts, one can initiate phone calls and send text messages directly though the names, numbers and addresses stored in the smartphone. The active calendar has audible and visual reminders and will send a notification when it is time to renew a contract or send an important birthday card, even when the phone is turned off.

Editing "to do" lists and contacts or replying to messages is simple. The R380 offers the option to use the stylus on the touchscreen and virtual keyboard or simply write on the screen since it supports JOT® by CIC for easy and natural handwriting recognition. With compatibility to applications such as Microsoft Outlook and Lotus, the R380 World gives the option for data (calendar, email, contacts, to-do, and notes) to be synchronized with a PC and can automatically update new entries from one device to another. Most importantly, data is always protected. The R380 World keeps all stored data, even if power is lost, unlike other PDA devices.

The R380 World also offers the finest features of a mobile phone. The Voice Control feature allows calls to be placed or answered using a voice command. With the speakerphone option, one can speak on the R380 at the same time as checking their schedule or while taking notes using the notepad application. The SilentVibe@ is a vibrate alert instead of a ring, perfect for do not disturb situations like sitting in a meeting or while watching a movie.

Ericsson has developed a range of exciting accessories to enhance the R380 World including a chargers with a "smart-charge" sensor so there is never a chance of overcharging, mobile data products for in-car data functionality, and handsfree solutions like the portable hands-free device with an answering button on the back of the microphone.

The Ericsson R380 World will be available in the United States before the end of this year. For a virtual experience of the R380 World's innovative features and accessories, please visit http://www.ericsson.com/r380. Additional information sources: http://www.symbian.com and http://www.wapforum.org

Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet. Ericsson provides total solutions covering everything from systems and applications
to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.

Jan Ahrenbring, Vice President Marketing and Communications

Ericsson Mobile Communications AB
Phone: +46 70 590 9900

Bo Albertson, Marketing Director
Ericsson Mobile Communications AB
Phone: +46 8 764 1388, +46 70 510 0992

Ericsson and mobile Internet
As a principle participant in the founding of the WAP Forum, Ericsson is recognized as a leading developer of new Internet-based applications delivered over mobile networks.

Ericsson's leadership in mobile Internet Business comes from its commitment to, and experience in wireless technologies, and through its pro-active participation in industry initiatives such as Bluetooth , Symbian, WAP and the GPRS Applications Alliance.

Auto-processed by EriPressHandler

Reviewer: David Bowman from www.geek.com
Posted: 11/24/00

Quality 4/5
Geekness 5/5

At A Glance
Description A very wireless Internet connectivity-oriented smartphone that delivers essential communication in a small package, along with basic PDA/PIM functions
Highlights Great form factor; e-mail from the road; WAP is a breeze and an enjoyment; built-in modem works with every conceivable IR device
Lowlights No caller groups in this version of software; the pen could be more sturdy; no space for software or hardware updates
Manufacturer Ericsson
R380 site (you need Flash); here's another part of the site to look at

Street Price In the neighborhood of €900 (euros) (US$875)

Not many things can replace the "Trinity, I need an exit" look and feel of the Nokia 7110, or the "Darn, that's a PHONE, not a ZIPPO" je-ne-sais-quoi of the 8210.

So take a look at this, the Ericsson R380:

"Dang it, that thing is ugly!" is the reaction half of you are having right now. Thick, wide, long, strange antenna (remember, this is from a European point of view).

So what does it do?
Well, it reads e-mail (POP and SMTP), it uses WAP, there's a note-taking application, a calendar, contacts, clock, calculator, and a game. And now, the major surprise--you can even make phone calls with it.

R380 features include:

GSM 900/1800 dual band phone
Touch screen with back light
Uses WAP system for Internet access
Built-in modem
EPOC operating system
Flip cover with keys
Large display
Infrared communication
Size of a mobile phone
Address book
E-mail and SMS
WAP browser
Voice notes
Speaker phone
Alarm clock
PC synchronization
Ericsson Mobile Internet
Actually, when I got the manual for this thing, my first question was, "Okay, it does all this, now where's the knife, screwdriver, and tweezers?" Throw away those Palm IIIes and Revos people, here's the all in one solution!

America has the Mobitex network--which is very cool. Wireless 'Net access independent of the phone lines is something we Europeans only dream of. But we have two of the greatest mobile phone manufacturers in the world, Nokia and Ericsson, in Europe. And we get the cool "phone-related" gadgets way before the US does.

Well, this thing is one of those gadgets. At first glance, it looks like a semi-stylish Ericsson phone. A huge one at that. I mean, when you can get an 8210 at a significantly lower price than this one (the RRP for the monster you see in the pictures is €999 (euros), which is roughly US$875). And reading e-mail on that teeny screen? Why the heck would you want to drag something like this around?

Well, it does this:

Close your mouths, all of you. You haven't seen anything yet.

We have WAP with secure WAP protocol (anyone want to pay the train ticket from the phone? This one will do that for you!). We have SMS reading and writing. We have POP3 and IMAP e-mail capabilities. We have a good address book, a fairly decent agenda, a clock, a calculator, a notepad, an IR modem, voice control of the phone (say "Answer" and the phone picks up), and we have dialing by saying the name of the person you wish to call. Enough? No?

Some screenshots (from Ericsson's Flash demo on the website):

Okay, as a special extra for "a limited time only" we'll give you the EPOC operating system, full compatibility with Psions' offerings, seamless syncing to Microsoft Office, and compatibility with any PDA that supports the vCard and vDate standards.

That's really it ... oh ... no, wait, it can also be used as a conference phone if you open the lid.

So, what you do is take the little flimsy plastic pen from its holder in the battery of the phone, open the keypad, and type away. Or, if you prefer, you can write away, with a very Graffiti-like system. Now, the 2 MB of RAM won't be enough for you to carry your doctoral thesis around, but it should comfortably hold all your contacts and appointments, a few score of e-mails and SMS, and a cached WAP page or two. And, let's face it, that's enough to get you through one day, maybe two, because that's about as long as the battery will hold.

While my phone is a pre-production model, and this probably won't be a "feature" in the actual sales version, the battery SUCKS. The phone, being used for what I consider normal usage (4 or 5 times of checking e-mail, about one hour of calls, and a few other tidbits, such as the odd SMS or looking up a phone number), croaked at 7 P.M., after being charged all the previous night. Not pathetic, but not impressive either.

Well, that about covers the bad points. All the rest is good stuff. At first, I must admit, I was a bit scared that the mail application only supported the showing of the name of the person that sent the mail--my "mental sorting" relies heavily on the subject of the e-mail, since most mailing lists put the name of the list in the subject. You try sorting through 100-odd mails a day by name of the sender only, 50 of those mails from mailing lists and 15 more from people on those mailing lists, addressed individually to me.

Well, no problems, there. The option that shows the topic of the e-mail is there--just carefully hidden from the prying eyes of the casual user. Nothing stays hidden to us geeks, though. And the WAP on this phone is cool. Actually, it's über cool. The sheer size of the screen allows you to read your average WAP page without scrolling, and the secure WAP option is welcome as well--you can see the amount of money in your account before you try and charge a ticket to a maxed out card! :)

Actually, there is one more thing that I don't like: the total and utter lack of expandability, both hardware and software wise. 2 MB can be limiting (talk to any user with a Palm IIIe) and the fact that no additional software can be uploaded is a drag. I don't know what bothers me more: the fact that software cannot be added or the lame excuse that Ericsson made up: "It would induce a random factor into the GSM networks, and that factor might cause instability." I fail to see how loading Solitaire could make the GSM network unstable, although playing Snake across the GSM network in a pair MIGHT overload it :)

What I will need to sacrifice from using the 8210 (aside from the form factor) is the caller groups. This is, of course, another monumental stupidity on the part of Ericsson; the t28 has them, and the darn thing is about three times smaller than this phone. I'm sure it would have been perfectly possible to include that "minor detail" into the phone design, saving my voice mail from many unneeded messages.

This ranting probably makes it sound that the phone sucks and I hate it; actually, the opposite is true. The phone is the best thing since Spandex and Lycra on Victoria's Secret models. Nothing I've tried so far gives you the kind of power and accessibility in a form factor as small as this. Compared to this, the Nokia Communicator series is a brick--this phone will fit into your shirt pocket and not make you look too strange, while the 9110 will drag you to the floor and almost topple you over.

Ratings Defense
The Ericsson R380 gets 4 Geekheads for Quality. The quality is slightly better than "100% Taiwan," therefore the phone squeaks a bit when you hold it the wrong way; but the deduction of the full point is due to the rather pathetic opening mechanism of the keyboard, which is supported by two thin plastic hinges that are bound to break in a year of serious use. The hinges on my phone are squeaky already, and it's been only loaned to four people so far for a total time of one month.

The R380 gets 5 Geekheads for Geekness The Geekness factor with this phone is at an all-time high. The ability to do your work from the road is outstanding, and the stability of the EPOC operating systems is a joy for a geek.

The R380 also syncs with every PIM in existence (Yes, Joel, ACT! too ...), so you really should have no problem integrating it into your workplace!

If you're European, if you don't mind the size, and if you are good at spousal justification, I strongly recommend looking into this phone. If you're from the US, don't worry: the R380 world, which will feature the 1900 MHz frequency band, should be hitting the US in about two months. Read all about it in the Ericsson press release, find a buyer for the pdQ brick in your pocket, and get ready to experience the bliss you'll get when you open the box and see this gem staring back at you. The wait will be well worth it.

Now, this phone definitely deserves a Geek.com Pick, and, as James said in the Mitsubishi T250 review, gets it with one condition (or, better yet, it will get it when one condition is fulfilled): the 1900 MHz edition of the phone coming to the market, so that everyone will be able to enjoy the ease of use and the plethora of features of this downright excellent phone.

this is my opinion about Ericsson and R380s:
- in Ericsson are two (or more) TOTALLY unconnected groups developing phones. One is producing T28, R320 and other SH888 and R380.
- programmers and project managers are total id... and no question why Ericsson is loosing millions of $

Before R380 I had T28 and R320. T28 was great, R320 has better software but is to big (OK it has big display). R380 is what I was waiting for but software is
crap. It has millions of bugs and features like SH888. R380 is more PDA than phone and that's wrong.

What MUST be fixed on R380:
1) bugs
2) SMS manipulation in phone mode (at least SMS delete but better possibility
to write messages, etc)
3) SMS scrolling with slider (volume control) and without black line 4) one call list with all calls (like in R320 with icon representing call type)
5) ear volume level indication with possibility to switch 'hands free' always on
(it is not so load as stated in manual)
6) profiles
7) T28/R320 have popup window in phonebook so you know letter you are looking for. Also same popup in SMS writing that you know how many chars are left.
8) list all countries in county list (Croatia is missing but Slovenia is there)
9) voice recorder like in R320 (can have more entries with names)

CD software is crap. R320 has better software. There is no possibility to change
anything in phone from PC.

Most annoying about Ericsson is that they DO NOT listen to anybody and they will
fix bugs and will not add new features.

> heheheh...... Ericsson's reliable? Not really......
My first digital was an Ericsson and the only problem I ever had with it was the battery life (a common problem across all makes, especially in the early days of digital). I currently have four mobiles that are used regularly plus a CDMA back-up for when travelling in the country and the Ericsson is the least temperamental of the lot (Nokia, Alcatel, and Sagem), has the best reception on the Princes Highway (have done experiments swapping SIMs), and I would rate it overall as much better than phones that cost me many times more. Sure, all batches have the odd dud, but, for instance, every Nokia I've ever had has needed something replacing within six months of purchase. The general
reputation world-wide is that Nokia sells the most because they are the most innovative, and Ericsson comes second due to reliability.

I have it for almost a month and its great phone. Like every baby it has some bugs but
not so serious (you can live with them). Only what bothers me are VERY limited capatibilities
in phone mode (flip closed) but some features are added in new software. With phone you will get desktop charger, PC cable and handsfree. At the moment there are no bags
but one from 2618 is good.
About phone: reception is better than on T28/R320, sound quality is great. It has Office
hands free build-in (louder speaker). In my software version menus are slow but it is fixed
in new one. Organizer has all you can have (sorry no faxes but can live without). It has 1.2MB
memory (flesh), WAP is GREAT - very very fast, grayscale images. Standby is 107h by Ericsson and in practice about 3 days (it will work whole day with almost
empty batt - batt indicator is not linera and has no status display as T28/R320).
Phone is lighter and smaller than Nokia 9110 (9210).
If you need such a phone BUY it !!!!
Only what can do is wait a little for new software to be released on marked (few weeks).

This 107 hours are "theoretical". In practice is hard to get because phone from time to time is polled by network and this cost standby time. Also it has screensaver that can increase standby. Try following: turn screensaver
on and let phone in standby till end. DO NOT TOUCH IT. You will get at least 80 - 90 hours StandBy.

Did You notice that batt indicator is not linear? When batt is full in about 6
hours will loose one bar. But, empty batt (one bar, no red light) will last for very long (with red light I have talked for about 15 mins in building and
after cca 5 hours phone was still working receiving SMSs).

<michaelab@my-deja.com> wrote in message news:91lin9$l3$1@nnrp1.deja.com...
> Has anyone else found the battery life of the R380 to be disappointing?
> Ericsson claims 107 hours standby but I can't get anything like that.
> When I'm in the UK my R380 is turned on for about 12hrs a day and I
> usually make only 5-10 minutes of total calls a day on it (I use it
> much more in Portugal). With this usage I'm lucky to get 3 days of
> usage out of a full charge. I make that about 36 hours standby. Add
> on a few hours to account for the in-call usage and, being generous,
> that makes about 40-50 hours max. which is less than half the quoted
> time.
> Add to all that that I don't like starting the day with a low level
> battery (in case it won't make it through the day) and I end up
> basically having to charge it up every other day which doesn't compare
> well to the once weekly charge I used to give my Nokia 8810!
> Where exactly have Ericsson manufactured that 107 hours figure from?
> Isn't it about time they quoted figures one is likely to achieve in the
> real world?
> Apart from the battery life though I love the R380 and I'm very happy
> with it.
> Michael.
107 hours is under ideal conditions, with no talking on the phone and no interaction with it (i.e., sleep mode on a laptop).

if you calculate that it has about 3 hours of talk time. 30 minutes of talk (over the period of 3 days) calculates to about 17% of the battery.

Add 32 hours of actual standby time (out of 107hours) and you get another 30%. So, now you're at half battery.

Now add interaction facilities (voice calling, games, PDA functions, phone rings, etc.) and you get another 20-25%.

So, you're down to your last 25% after 3 days. I would suggest that this is perfectly normal... If you also reduce from 107, Ericsson's marketing spin - you probably get closer to 90 hours. Bingo, time is up!

If you're in a car, just get a car charger (even an T28 one). If you are not, you may want to get a desktop charger.

Just like you, I'm hoping they will release a high capacity battery. I doubt they will do that before R380s becomes a more popular phone (this will take some time yet).